Terms and Conditions - Acton Cleaners

Welcome to Acton Cleaners. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using our services.

Services Provided

Acton Cleaners offers a wide range of cleaning services to meet your needs. Our services include:

• Laundry Services – Professional washing, drying, and ironing.
• Dry Cleaning – Safe and effective dry cleaning for all types of fabrics.
• Pickup and Delivery – Convenient collection and return of your garments.
• Specialized Cleaning – Handling delicate and specialty items with care.

Payment Terms

All services provided by Acton Cleaners must be paid for at the time of service, unless prior arrangements have been made. We accept various forms of payment, including:

• Cash
• Credit and Debit Cards
• Online Payment Systems

Prices for services are subject to change without prior notice. Any changes will be communicated clearly before the service is rendered.

Cancellation and Refund Policy

We understand that circumstances may arise that require the cancellation of services. Our cancellation policy is as follows:

• Cancellation must be made at least 24 hours in advance to avoid any fees.
• Refunds for canceled services will be processed within 7-10 business days.
• No refunds will be provided for cancellations made less than 24 hours before the scheduled service.

In cases where services have not been rendered as promised, Acton Cleaners will issue a full refund to the customer.

Liabilities

While we strive to provide the highest quality of service, Acton Cleaners is not liable for:

• Damage to garments caused by inherent defects or pre-existing conditions.
• Loss of items that were not properly tracked or identified.
• Delays in service due to unforeseen circumstances such as natural disasters or operational issues.

Customers are encouraged to inspect their items upon receipt and report any issues within 48 hours.

Customer Responsibilities

To ensure the best results and smooth operation, customers are expected to:

• Provide accurate information about the items being cleaned.
• Remove any personal items from garments before submitting them for cleaning.
• Follow all guidelines provided by Acton Cleaners regarding special care instructions.

Failure to adhere to these responsibilities may result in additional charges or refusal of service.

Privacy Policy

Your privacy is important to us. Acton Cleaners is committed to protecting your personal information. We collect and use your data solely for the purpose of providing and improving our services. We do not share your information with third parties without your consent, except as required by law.

For more detailed information, please refer to our full Privacy Policy.

Changes to Terms and Conditions

Acton Cleaners reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and the updated terms will take effect immediately upon posting. It is your responsibility to review these terms periodically to stay informed of any updates.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Acton Cleaners operates. Any disputes arising from these terms shall be resolved in the appropriate courts of that jurisdiction.

Acceptance of Terms

By using the services of Acton Cleaners, you hereby consent to these terms and conditions and agree to abide by them. If you do not agree with any part of these terms, please refrain from using our services.

Termination

Acton Cleaners reserves the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the terms.

Severability

If any provision of these terms is found to be unenforceable or invalid by a court, the remaining provisions will continue to be in effect.

Entire Agreement

These terms constitute the entire agreement between you and Acton Cleaners regarding the use of our services and supersede all prior agreements and understandings, whether written or oral.