Acton Cleaners Health & Safety Policy

Acton Cleaners is committed to maintaining a safe and healthy working environment for all employees, subcontractors and clients. This policy sets out the principles and practical measures for the Acton Cleaners health and safety program and applies across our cleaning operations, equipment handling, and service delivery. Our aim is to prevent injury and ill health, reduce workplace risks and promote a positive safety culture. Everyone working for or with Acton Cleaning Services has a role to play in achieving these goals, and we emphasise shared responsibility for safety performance.

The scope of this policy covers routine cleaning duties, specialist cleaning tasks, maintenance of cleaning machinery, and the management of cleaning supplies. Key responsibilities are allocated as follows: managers are responsible for ensuring resources and oversight, supervisors must implement safe systems of work, and staff are expected to follow instruction, report hazards and wear appropriate protective equipment. Clear communication and documented procedures support consistent practice. The policy promotes an environment where raising concerns is encouraged and acted upon promptly.

Risk Assessment and Hazard Control

Regular risk assessments are central to our approach. We identify hazards associated with slips, trips and falls, manual handling, working at height, chemical exposure, biological contamination and equipment misuse. Controls are implemented following a hierarchy: eliminate the hazard where possible, substitute for safer options, apply engineering controls, adopt administrative controls and supply personal protective equipment (PPE). These measures are reviewed when processes change, new equipment is introduced, or following incidents.

Typical control measures include:

• Safe work procedures and task-specific method statements
• Provision and maintenance of PPE such as gloves, eye protection and non-slip footwear
• Regular inspection and servicing of cleaning machines and electrical equipment
• Use of approved cleaning agents and safe storage practices
• Clear signage for wet floors and restricted areas

Training, Competence and Supervision

Acton cleaning company invests in the training and development of all personnel so teams are competent, confident and compliant. Training covers safe handling of chemicals, manual handling techniques, correct use of equipment, emergency response, and infection control where applicable. Supervision ensures that standards are maintained and that Acton Cleaners staff work in accordance with documented safe systems of work. Refresher sessions and toolbox talks are scheduled to reinforce safe behaviours and keep knowledge current.

Employees are expected to demonstrate safe working practices and to complete any required qualification or in-house competency checks before undertaking unsupervised tasks. Managers maintain training records and assess competency during routine performance reviews and on-the-job observations.

Incident Reporting, First Aid and Emergencies

All incidents, near-misses and occupational ill-health must be reported immediately. Prompt reporting allows us to investigate, identify root causes and implement corrective actions to prevent recurrence. We maintain accessible first aid provisions and trained first aiders at locations appropriate to the work activity. Emergency procedures are established for fires, chemical spills and medical emergencies, and staff receive instruction on evacuation routes, assembly points and incident escalation.

Accurate and timely records of incidents support continuous improvement and help to demonstrate compliance with our internal standards. Learning from events is shared across the workforce and incorporated into risk assessments and training programs.

Chemical Safety, Waste and Environmental Considerations

The safe selection, use and disposal of cleaning chemicals is a priority for Acton Cleaners policy. We favour less hazardous products and follow manufacturer guidance and safety data sheets for dilution, application and storage. Spill kits and containment measures are available where required. Waste management practices aim to minimise environmental impact through correct segregation, recycling and responsible disposal of hazardous materials.

We maintain controls to limit environmental release, prevent cross-contamination and protect client premises. Any changes to products or processes are risk assessed in advance to ensure ongoing protection of both people and the environment.

Monitoring, Audit and Continuous Improvement

Performance is monitored through routine inspections, scheduled audits and review of incident trends. Key performance indicators include training completion rates, number of reported near-misses, corrective actions closed on time and audit outcomes. Management reviews the efficacy of the health and safety management system and allocates resources to address identified gaps. This continual improvement approach ensures that Acton Cleaners health and safety policy remains effective and aligned with evolving best practice.

We engage staff in safety conversations and encourage suggestions for improving procedures and equipment. Staff involvement drives practical improvements and supports a workplace where safety is embedded in everyday operations.

Responsibilities and Implementation

Responsibility for implementing this policy rests with senior management who will ensure that arrangements are resourced, communicated and maintained. Supervisors and team leaders will ensure compliance on site, and individual employees must take reasonable care for their own health and safety and that of others affected by their actions. Contractors and subcontractors are required to work to the same standards and to cooperate with Acton Cleaners management in matters of health and safety.

The policy will be reviewed periodically and updated to reflect changes in operations, technology and lessons learned. By committing to these principles and actions, Acton Cleaners and Acton cleaning services strive to provide reliable cleaning operations delivered in a safe, responsible and professional manner.